Privacy policy

Privacy Policy

Effective Date: July 1, 2026

Welcome to korebae / Palmist healthcare Pvt. Ltd. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://korebae.com or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or interact with our website, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through our payment providers)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Pages

  • Referring Website

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver purchased products

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted by law)

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide a personalized shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Shopify (our eCommerce platform)

  • Analytics providers

  • Marketing service providers

  • Government authorities when legally required

These third parties are authorized to use your information only as necessary to provide services on our behalf.

5. Payment Security

Payments are processed through secure third-party payment gateways. Korebae does not store your complete payment card details on our servers.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Resolve disputes

  • Comply with legal and tax obligations

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is completely secure.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

korebae / Palmist healthcare Pvt. Ltd.

Website: https://korebae.com

Email: Customercare@korebae.com

Customer Support: Please use the Contact Us page on our website if your support email differs.